These days, there's widespread acceptance that a website is an integral part of the marketing plan of any business. Likewise, it's commonly accepted that web copy is a vital component of any website. But how much web copy is enough?
The pure volume of information available on the Internet is daunting – often counterproductive. There are approximately 550 billion documents on the web, and every day another 7 million are added. According to an A.T. Kearney, Network Publishing study (April 2001), workers take so long trying to find information that it costs organizations $750 billion annually!
Yet people continue to use it. Information gathering is the most common use of the Internet (American Express survey, 2000). And it seems work-related searches are amongst the most common, with 48% of people using the Internet to find work-related information, as opposed to 7% who use magazines (Lyra Research, 2001).
Interestingly, however, the average person visits no more than 19 websites in the entire month in order to avoid information overload (Nielsen NetRatings in Jan 2001).
So how do you ensure your site is one of those 19? How do you make your content helpful without making it overwhelming? That's what this article is about…
I've written several articles on WHAT to write on your website in order to make it helpful. (See http://www.divinewrite.com/benefits.htm, http://www.divinewrite.com/webbenefitwriting.htm, and http://www.divinewrite.com/webwriting.htm.) But that's only half the battle… Businesses also need to know HOW MUCH to write. Here are 5 quick rules of thumb to help you decide how much is enough.
1) Know your audience (Reader or Search Engine?)
Think about whether you're targeting human readers (potential customers) or search engines. This must always be one of your very first questions, as the answer will determine your approach to content.
In general, human readers think less is more. Search engines, on the other hand, think more is more (well, more or less…). In many ways, it comes down to a question of quality versus quantity. Human readers are interested in quality, whereas search engines are interested quantity. Human readers want you to answer their questions and make it clear how you can benefit them. And they don't want to wade through volumes of text. Search engines want a high word count, full of relevant keywords, and short on diagrams. (See http://www.divinewrite.com/seocopy.htm for more information on writing for search engines. See http://www.divinewrite.com/SEOCEO.htm for an introductory article on search engine optimization.)
You need to think carefully about your audience. In most cases, it'll be a trade-off. A high search engine ranking is important (or at least beneficial) to most businesses, so a happy medium is required. The following tips will go some way toward providing this balance.
2) Make it concise
Say everything you need to say, but always ask, "Can I say it with fewer words?" The literary world may be impressed by complex writing, but visitors aren't. Keep it simple, and keep it brief. Your home page shouldn't be more than 1 screen long. In other words, visitors shouldn't have to scroll. Subsequent pages can be longer, but try to keep them to a maximum of about 300-400 words each (approximately 1 scroll). A lot of people will tell you that you also need 300-400 words or more on your home page for a good search engine ranking. You don't. If you focus on the right keywords and generate a lot of links to your site, you can achieve a high ranking without losing your readers' interest by padding
TIP: For most businesses, a good rule of thumb is to make it conversational. Old school writers and would-be writers oppose conversational copy; don't listen to them. Unless you're writing for an old-school audience, feel free to write as people talk.
3) One subject per page
On this, both readers and search engines agree. Don't try and squeeze too much information onto a single page. For example, instead of trying to detail all of your products on a single Products page, use the page to introduce and summarize your product suite, then link to a separate page per product. This way, your content will be easier to write, your readers won't be overwhelmed, and you'll be able to focus on fewer keywords (so the search engines will get a clearer picture of what you do).
4) Make it scannable
According to a 1998 Sun Microsystems study, reading from a monitor is 25% slower than reading from paper. As a result, 79% of users scan read when online. So make sure you accommodate scanning. Use headings and sub-headings. Highlight important words and sections. Use bulleted lists and numbered lists. Use tables. Use statistics. Use meaningful indenting. Use short sentences. Most importantly, be consistent in your usage. Oh… and follow rules 2 and 3 above.
5) Use a simple menu structure
Try to keep your high-level menu (Home, About Us, Contacts, Products, Services, etc.) to a maximum of about 10 items (5-8 is ideal). If you have too many options, your site will seem unstructured and your visitors won't know where to start. In order for a visitor to want to come back to your site, they need to feel comfortable when they're there. They need to know what to expect. If they can't identify any logic in your menu structure, they will always feel lost. What's more, this lack of structure will reflect badly on your business.
The Internet can be an incredibly cost-effective form of promotion because the cost per word to publish is so low. Don't be fooled into thinking more is more just because it costs less. Audiences – even search engines – don't want everything; they just want enough.
Happy writing!
Comparison shoppers are the mortal enemy of pay-per-click (PPC) advertisers. When you're paying each time someone clicks your AdWords (or other PPC) ad, the last thing you want is a person determined to visit every site to find the best price, the closest location or the most secure guarantee. But, with many categories of products or services, it's bound to happen. There is a way to eliminate many of the lookers, however.
When you qualify your AdWords leads, you can reduce the click-through rate (CTR) of browsers and help direct only those most interested in your offer to your site. How is it done? By inserting text that will purposely eliminate arbitrary visitors.
Qualifying Your PPC Leads
Purposely eliminating visitors sounds like an awful thing to do, doesn't it? Perhaps, until you consider the fact that - once these visitors got to your site and found out the details of your offer - they'd most likely leave anyway.
Why not save yourself a click (and the money associated with that click!) and prevent the visitor from running up your monthly AdWords bill? This is exactly what Steve Jackson of Conversion Chronicles and I discussed awhile back. Since that discussion, I've come up with a process that will allow you to easily write pre-qualifying ads when you use these simple steps.
Step One
Outline the specifications of your offer. Be precise. List all the details of the offer, the price, length of time, physical location, size, etc. For example, say you have luxury cruise packages available. You'd want to list the details such as: packages depart from New York City and go to several destinations in Mexico including Cozumel, Puerto Vallarta and Mazatlán from December 5-15 for a cost of $2500 per person.
Step Two
Go back and highlight anything that would be a deal breaker. This is a luxury cruise, so the cost of $2500 per person might be too much for most people. Quite often, cruisers are looking for the best deal possible.
Also, the cruise only leaves from New York City. The additional airfare cost might not be something your site visitors want to add to the cost of their trip. Or, it may be inconvenient to depart from New York City.
What about the dates? These cruises are only available on the dates of December 5-15. Your site visitors may not be able to take a holiday during that time.
Does the visitor want to sail to the locations on the itinerary? Maybe they've already been to Cozumel, Puerto Vallarta and Mazatlán and are looking for a cruise to Cabo San Lucas.
Are there other factors that might force shoppers to decline the offer and move to another site? If so, list them here.
Step Three
Now, decide which bits of information you want to include in your AdWords ads. You'll want to test and track to see which combination of details bring the lowest click-through rates along with the highest conversions. For example, your ad might read:
Luxury Mexico Cruise 12/5
Tour tropical Cozumel, Puerto
Vallarta & more. Leave NYC. $2500pp
www.whatever.com
That would give a lot of information that would keep unqualified visitors from clicking through to your site (and running up your AdWords bill). At the same time, the use of words like "luxury" and "tropical" help the searcher visualize their wonderful vacation.
Another example could be a special shipment of microwave ovens. Let's go through the steps once again.
Step One
The specifications include: convection/microwave combination, built-in with light and vent features, 1200 watts, white, $900, available on the Internet only.
Step Two
Any of these could be used to weed out visitors. Someone may not want the convection feature. They want a countertop microwave rather than a built-in model. Twelve-hundred watts may be more powerful (and larger) than the visitor needs. Their kitchen may have stainless steel or black appliances, not white. Lastly, $900 could be more than they have budgeted for a microwave.
Step Three
Again, you'll want to test and track to see which tidbits of information work best to bring qualified leads, reduce CTR and costs, and improve conversions.
Your ad might look like this:
Powerful Convec/Microwave
Special purchase. Attractive range
built-in with 1200w. Only $900.
www.whatever.com
Rather than using generic terms to describe high cost or frequently compared PPC items, get as specific as you can with "disqualifying" copy. By weeding out those who would likely take one look and leave, you can save yourself a lot of money in AdWords expenses while increasing conversions.
When it comes to making the most of your website or blog, you will need to have top notch content. The bottom line is that content brings visitors to your site, and visitors bring profits.
In order to increase traffic to your site, you will want to use a good mix of keyword articles. These will go a long way in increasing your traffic from search engines. Not to mention the fact that keyword articles can also be very educational.
When looking to choose a keyword article company to help you out, there are three important things that you should keep in mind. These details are as follows.
1. A good keyword article company should be devoted to helping you succeed through quality content. This means that you will want to find a service that offers quality content, not just fluff. After all, people are going to be reading what you put on your site. If your writers do not do a good job you will not be making your visitors happy.
2. Even though price is not everything, you will want to take it into consideration. Think of it this way. If you need 10 articles a week, and one service offers them for $6 an article and another $8, you will be saving $20 total every week. Over the course of a month this is $80; and during the year $960. Surely you could find something to do with an extra $960. Remember, costs can add up; shop for the best price without compromising quality.
3. Search for personal service. When you order any type of copywriting project chances are that you will need to be in touch with the writers you are working with. This means that you should do your best to choose a service that will walk you through the process, not one that simply completes the work and sends it back without communication.
Overall, there are several top quality keyword article companies that are available to work for you. As long as you do your research and follow the tips above you should be able to find the one that best suits your needs.
Writing and submitting articles is an effective marketing strategy to deliver targeted visitors, increase your rankings and boost sales. However, it is easy to equate article writing with onerous tasks such as writing high school or university essays. The memories of the pain involved in this form of writing can take time to fade away. The good news is that after learning a few simple steps, writing your own articles isn't as hard as it appears.
One of the biggest hurdles most new writers face is finding ideas to write about. The easiest way to begin is to write about things you are interested in and preferably passionate about. You already have knowledge in these areas which can be shared with others. It is easy to under-estimate your own abilities in areas you are experienced in. Talented people are often surprised by the level of questions novices ask (it is important to remember that there is no such thing as a stupid question - only stupid answers).
Once you have decided on a general area, a good way to narrow the topic down is to focus on the problems that people have. Typically, people read articles because they want to be entertained or they want information. Writing entertaining articles is a particular and more difficult skill. However, writing informative articles can be as simple as sharing tips that you have learnt. A guiding principle is to expect the readers to be looking for "What's in it for me".
You may already know the common problems that people have in the particular field, but if not, a good source of information is to look at related online forums and note the most common questions asked. If you don't have all the answers a small bit of research can assist. Often the answers are readily available with a Google search which the readers could do themselves. However, you are adding value and convenience by providing a range of answers in a single document.
Most people don't like to read large documents from the Web, so unlike long essays, articles tend to be around 400 words long. If you break the article into an introduction, a small number of sub-headings and a conclusion you may only have to write about 50 words in each section. The sub-headings may be for authoring purposes only, but if they are relevant they can be left in the final article.
The first draft should be for your eyes only. Don't try to produce a final copy as you write. It tends to be much quicker to get your thoughts down and come back to edit later. The final step in the writing process is to proofread your article making sure that the writing flows and would be interesting to the reader. Ask yourself, 'does the article provide information the potential reader is looking for?'. It can also be helpful to have someone else proofread the article. This is also the time to remove spelling and grammatical errors.
If you still have problems writing you may want to do a search for 'article writing software'. There are many packages around which can make the process easier. Similarly, there are numerous e-books available on the topic and many of them are available for free.
Once you have written your article you may want to add it to your own website as an item that search engines love - a piece of original content. If you add an 'About the Author' section with a link to your website, you can also submit it to article directories. As other websites publish your article you receive another thing that search engines look for, one-way back links. Article submission can be a tedious process, but software and websites that can submit to multiple directories in one go exist to make the job much easier.
After writing your first few articles you will find it is not as daunting as it first appears. You never know, you may even want to offer your services as a freelance writer on the Internet as a way to make some extra income.
The funny thing about presenting and public speaking is that the majority of people will tell you they don't enjoy it and/or aren't very good at it. And yet regardless of who they are and what they do, most of the speaking they do on a day-to-day basis IS public speaking.
You see, mostly when we talk to ourselves we keep it as an internal dialogue that nobody else can hear. But whenever we open our mouths and actually make a noise in front of another person we're speaking in public – hence "public speaking". So why do so many people find it so scary?
I think it's the eyes. All those sets of eyes fixed on you..... BORING into you. It's unsettling. So would it be any easier if your audience was ignoring you and all looking the other way? What if they all dozed off so it WAS as if you were talking to yourself? (Have you ever been a Rotary after-dinner speaker?)
Whatever the reason, the fact is that before getting up to speak, even the most seasoned professional will have some butterflies, whether they choose to call the feeling nervousness or excitement doesn't really matter. Rest assured, we all experience it to some degree.
If I had one tip to pass on, if I was asked to tell you the most important lesson I've learnt over the years I've been presenting, it would have to be to stress the absolute necessity of being totally prepared.
Now this may sound obvious and I'm sure you've heard this before, possibly many times, and like a lot of important messages it tends to become diluted the more we hear it "Oh yes, I knew that, now what else?".
And yet, knowing this, some people will be outside in the car park seconds before they have to deliver their sales pitch scribbling it out on the back of a business card. I know, I've been there.
When I talk about being prepared, I mean you should know your talk off by heart. You should be able to give it verbatim, standing on your head, without even having to think about what comes next.
Now some of you may be thinking "Yes, but I don't work like that. I like to keep the spontaneity" or "Yes, but I want to tailor my talk to the occasion" or "Yes, but that would be boring because I'd just be on auto pilot."
But actually, that's not what happens. In effect, the opposite is true. When you know your talk by rote, it gives you the freedom to change it around, to add, to subtract without losing your direction. It's like driving from A to B. If your route is set from the outset and you know it well, you can safely veer off and browse in a few antique shops and have a pub lunch in a picturesque village off the beaten track and still get back to where you were to complete your journey. But, if you'd just set off in the general direction with no main route to which to return, you'd soon get lost if you were to be diverted and you'd have difficulty picking up that thread again.
You see, there are so many things out there that can throw the speaker, and lots of unexpected things can occur when you're dealing with the public. No matter how good you are, you will become distracted, so knowing your material to the nth degree is absolutely crucial.
If something happens that needs your attention, you'll have to stop and deal with it, but you can return to your talk with barely a glitch and appear calm, collected and hence the ultimate professional.
You see we all get nervous. We all stick our feet in our mouths sometimes. We don't ever operate in a hermetically sealed environment, especially when exposed to other humans. But prepare, prepare and over-prepare and not only will you enjoy the confidence of knowing that nothing can phase you because you know your material, but if you're forced off your chosen route for any reason you can return smoothly and appear to be the consummate professional speaker.
And after all, if you can't – or won't – speak about your business, who will?
Electronic mail is quick and easy but has not taken the place of regular mail (a.k.a. snail mail). And with mail service comes the need for envelopes. Envelopes are necessary to safely transport everything from personal correspondence to business proposals to wedding invitations to announcements and the like.
Envelopes come in a variety of different forms, styles and sizes. Just to name a few, there are commercial envelopes (think business size), window envelopes, open-end envelopes, self-sealing envelopes, remittance envelopes, booklet envelopes, square envelopes and so many more.
There are also specialty envelopes such as the ones used for greeting cards, wedding invitations, birthday/shower invitations etc. Depending on what type of correspondence you are sending, some items come with envelopes to match while others do not. It's always a good idea to shop around at a number of different places to find exactly what you require.
Envelopes come in different colors as well- practically every color of the rainbow if you look hard enough. While white is a standard color and considered the professional way to go, a great deal of packing envelopes with bubbles inside, are yellow. And holiday envelopes (such as for Christmas) can often be purchased at stationery stores in festive colors such as red or green.
When deciding on the most appropriate size and style for what you need to mail, take into account the shape and size of the item(s). Don't stuff the envelope to busting capacity. Always remember to leave enough room to comfortably seal the envelope. Allow each item some space to move around in!
A regular envelope is also referred to as a business size envelope. These are standard envelopes and are used on a regular basis by businesses and individuals alike. They can be broken down into two kinds- legal size and letter size envelopes. Incidentally there is a size of legal (business) envelope that is the most popular and that is the #10 envelope. This envelope's dimensions measure 4 1/8 x 9 1/2. This size of envelope is used so frequently because a piece of standard size paper, 8 1/2 x 11, when it is folded three ways slips effortlessly into a # 10 envelope.
There are also other sizes of business (also referred to as commercial) size envelopes as well. There is the # 11, #12 and #14. What happened to the # 13 envelope is anyone's guess. The measurements of each of the above envelope's are as follows: #11 (4 1/2 x 10 3/8), # 12 (4 3/4 x 11) and # 14 (5 x 11 1/2).
To describe three other types of envelopes briefly, square envelopes have no seams and therefore are often used to send items such as booklets, announcements about new businesses and promotional deals. As a rule this kind of envelope can be purchased in stock that is made with white wove and comes in two sizes, the 24-pound and the 28-pound. Another kind of envelope, called the A-series envelope is also a favorite of businesses and comes in 6 different styles, the A-2, A-6, A-7, A-8, A-long and the A-10.
These envelopes are very sophisticated looking and are available in three kinds of weights, 60, 70 and 80 pounds. Open-end envelopes, which also go by the name of catalog envelopes, are often used to mail items such as thicker booklets, pamphlets and magazines. They are good for items such as these for two reasons, they have a gummed flap and the flap opens on the side that is longer so bulky printed materials fit inside very easily.
In the very recent past, a friend of mine [Kate] was lucky enough to get her website listed (bookmarked) on Digg, a very popular social bookmark site. With her permission, I was given an excellent chance to overlook and analyze the traffic generated from these types of sites. Read on to discover the pro's and con's of social media site traffic, and how it could be utilised in your own website or online marketing efforts.
Firstly, it should be said that any sort of internet traffic, should not be considered useless. Visitors to your site should all be welcomed, as any visitor is a good thing. In saying that, however, it should be noted that traffic in all its greatness, is not created equally. Great differences become apparent when you start to analyze its source. The purpose of this article, is to take a much closer look at the traffic generated from social bookmarking, from the perspective of internet marketing.
Unless you've been living under a rock for the past 2 years, you'd notice a very big trend on the web--social bookmark and media websites have become "all that" on the web. Slashdot, Stumbleupon, Digg; any of these popular sites sound familiar?
This is where a lot of social bookmark traffic will originate from. In essence, these sites are driven and "controlled" by the users. Users or members choose which content they want to bookmark, and this will lead into viewing and discussing of said bookmarked content. Sites such as these are immensely popular, and flow traffic that the average website owner can only ever imagine having. Thats a lot of traffic, isn't it? But is it really useful?
All this traffic and hype must be a good thing, right? But is it really worth your time? Should you integrate active promotion to these types of social media websites? What about concentrating all your online marketing strategies on these types of sites? The question more at point is, what are the real pro's and con's of getting your website listed on the front page of sites like Stumbleupon or Digg?
As a website owner myself, I wanted answers, and I wanted them quickly. In addition, I wondered if utilising these sites could benefit me; i.e, could they help me generate more income online?
Recently, my friends listing on Digg enabled me to have a upclose look at these sites, and the effects they brought to a website owner. This was a chance for a first-hand, upclose study; I was not about to pass this up.
However, this didn't happen by chance. Kate took the action of placing the free "Addthis.com" bookmark to all her pages. You can also do this quite easily. Using this simple bookmark "button", you can start to attract these sites. However, be warned; a site featured on the front page of social media sites can almost instantly generate 100,000's of visitors to your website; this in essence is enough traffic that it may overload your server. Not good!
So be careful; active promotion to these social bookmark sites should only be taken upon if your servers or web hosting company can withstand the sudden influx of traffic.
With Kate's permission, I utilised Google Analytics and started to analyze these types of visitors and social bookmark traffic generated. Interestingly enough, some very important factors were realised. The Majority of this traffic will:
- Simply bounce back.
- Very few visitors will stay on your site; even for a short period of time.
- Very few visitors will actually go into the depths of your site.
- If you have a newsletter or similar, you'll notice that very few sign-up for these.
- If you utilise any type of marketing follow-ups, etc, very few will enter.
(In saying this, an unknown variable is the content of your site. Is it well written? Does it perform well? Is it useful or attractive to the visitor?)
Traffic from these sites does pose a very common problem, however; its temporary traffic, to say the least. The mass amount of traffic generated will usually only last a few days at most, that is, until your listing or bookmark is removed from the front page. Most of these visitors will rarely remain on your website for long, and the majority leave within seconds. In saying that, you may have a few sign-up's to your newsletter or Ezine, or visitors that explore your site. But keep in mind, this number will not be very high.
Social media site traffic can be likened to customers in the drive-thru sections of fast food restaurants; they come and go as quick as they came. The visitors will basically view your content, and before you know it, have already left, surfing back to the main site to venture onto the next item or listing. Social bookmark traffic will always behave differently, to a large extent, when compared to organic search engine traffic, or your newsletter traffic, for instance. Very differently.
Visitors from Kate's article posts will generally add up to 50 to a 100 new sign-ups a day; much different when compared to social bookmark traffic. In addition, readers and visitors to her articles are actually interested in her content, and therefore have been previously exposed to similiar content upon reaching her website. So in this case, there was no comparison.
The choice of traffic will always lay in the visitors generated from search engines, atleast when comparing to the traffic from social bookmarking sites. A question still remains, however-- is social bookmark traffic really all that useless?
Firstly, as previously mentioned, you need to remember that no traffic should be considered useless. Any type of visitor to your website should be counted as a good thing. Any website owner should realise that getting traffic and visitors to your website is a must; otherwise its game over.
When someone searches for a particular term in a search engine, and they end up at your website, this means that your visitor is there because you have what they're looking for. This type of traffic is essential to your website. Visitors like these are considered to be "targeted traffic"; that is, they're more likely to read your pitch-page, overlook your information, sign-up to a newsletter, or even buy a product. Additionally, they may also become repeat visitors. Traffic like this is ideal. These are the types of visitors you really want.
However, its not all bad news. Social media or bookmark sites do have a bright side.
How would you like the possibility of your website gaining exposure to millions of people? Sounds good, doesn't it? Even though you may not get sales, for instance, this traffic can assist in getting your websites name out there; branding it, creating a buzz.
If your website appeals to a more mass market, then you are even more in luck. Social bookmark traffic in this case can be an excellent source of traffic and visitors.
Social sites such as these also have another added bonus; gaining a link on high PR7 and PR8 websites, with high traffic flow, can't hurt your search engine rankings. After your website is featured on a social media site such as Digg, your link can also appear on a large number of secondary websites on the web, as much as 1000 or more. Much of this traffic will also be using the Firefox web browser, which is embedded with the Alexa toolbar-- what does this do for you? Your Alexa traffic rank will be improved. As much as 50% of the visitors hitting Kate's website we're running the Firefox browser.
Something worth pointing out, is that the traffic generated from Stumbleupon was much different. Longer stay durations were the common thing in this traffic, that is, this traffic behaved more like organic traffic. This could possibly be attributed to the fact that Stumbleupon is a higher quality site, and this was reflected from the higher quality of the visitors originating from there. This also made me come to the realisation that not all social media/bookmark traffic can be measured with the same stick. This experience also pointed me out to something important; the content featured on Kate's website is geared towards targeted visitors from search engines and articles, and is generally not suited to the mainstream net-surfer.
An idea to better take advantage of this type of traffic, is to gear your website and its content to more mainstream internet users. Whether or not this enables you to achieve a greater level of success, is largely dependant on what you offer and how it is offered. Another unknown variable, unfortunately.
In the near future, I hope to gain the chance to further study social bookmark traffic, and its long-term effects on websites. In specific, the effect it would have on keyword rankings and link popularity rankings in search engines; only then can I come to any type of real judgements. However, for now, my mind is being kept open, and the idea is being tossed up as to whether social media and bookmark traffic is actually worth the time or the effort. Is the time taken away from your usual day-to-day marketing efforts worth it?
Guess there is only one way to find out, really.
